Mon, Tues & Fri : 9am - 6pm
Weds & Thurs : 9am - 7pm
Saturday : 9am - 5pm
We have taken the difficult decision to reduce our routine services in line with guidance from the College of Optometrists. Therefore, all routine sight tests and contact lens checks up have been suspended until the COVID-19 Pandemic had been controlled. If you had an appointment booked, our staff should have contacted you to re-arrange this appointment for about 12 weeks’ time.
CHANGES TO OUR OPENING HOURS
We are operating with reduced hours and are closed on Saturdays during the outbreak. Currently our opening hours are: Monday to Friday 10am to 3pm
(We are closed on good Friday and Bank Holiday Monday. Please refer to Google and Facebook for up to date change to our Business Hours)
I have a problem with my Eyes that needs advice or further examination?
We are still open for Emergency and Essential Eyecare to all our patients and have extended this to all other Patients from other Optical Practices. Please contact us on 01732 875544 or email us on [email protected] where our team will be happy to discuss any queries you may have.
I need to replace my broken glasses or need to get them repaired?
Our team are here to help you repair or provide you with replacement spectacles. Please contact us on the details above and we will be happy to assist you with your query.
What about my monthly Contact Lens Scheme?
We plan to ensure that all our monthly Contact Lenses patients are supplied with their normal contact lenses supplies. We are happy to arrange for them to be directly posted to your home address so that you can continue to abide with government’s social distancing guidelines.
I have Spectacles on Order
Thankfully our labs are still able to manufacture Spectacle Lenses to the same high quality but COVID-19 has slowed down their ability to deliver Spectacle Lenses as efficiently. We are working very closely with all the labs and endeavour to arrange delivery of your spectacles as soon as possible. Thank you for bearing with us.
How do I contact you out of Hours?
Our email address is monitored out of hours and if you have any urgent queries, please email us and we will endeavour to come back to as soon as possible, even out of hours. Alternatively, you can leave us a message on phone line where we will pick up the messages during our opening hours.